Free Cancellation
You can cancel your booking free of charge up to one hour before the scheduled pickup time. Just call or message our support team.
Late Cancellation
If a driver has already been dispatched to your pickup location, a nominal charge may apply to cover the distance already travelled.
Refund Timeline
- Raise your refund request by phone or email with your booking reference.
- Our team verifies the trip details within 24 hours.
- Approved refunds are processed back to the original payment method within 5 to 7 working days.
Need Help?
Contact our 24x7 support team and we will resolve your request as quickly as possible.
Last updated 20 July 2026. Questions? Contact our team.